Support
Welcome to the Gorman Precision Support Page!
At Gorman Precision, we’re dedicated to providing our customers with high-quality products and exceptional service. Whether you have questions about our soft jaws, need assistance with your order, or require technical support, we’re here to help.
Frequently Asked Questions
1. What materials are used in Gorman Precision soft jaws?
Our soft jaws are made from 3D-printed carbon fiber-infused high-temperature nylon, designed for durability, flexibility, and non-marring clamping.
2. What vise brands are compatible with your soft jaws?
We offer bespoke sets that fit a range of vises, including popular brands like Craftsman, Orange, Wilton, and more.
3. How can I place an order?
You can place your order directly through our online store. If you have custom requirements, feel free to reach out to us!
4. Do you offer custom solutions?
Yes! We specialize in providing semi-custom and fully custom soft jaws to meet your specific needs.
5. Where are your products manufactured?
Our soft jaws are expertly manufactured in our Colorado facility, where we maintain a controlled environment for quality.
Returns
At Gorman Precision, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange, provided it meets the following conditions:
• Items must be in their original packaging and condition.
• Customized or made-to-order items are not eligible for return unless there was a manufacturing defect.
• Please retain your proof of purchase (receipt or order confirmation).
To initiate a return, please contact us at kgorman@gormanprecision.com with your order details, and we will guide you through the return process.
Contact Us
If you need further assistance or have any questions that aren’t covered here, please don’t hesitate to reach out. Our team is here to help you!
Email: kgorman@gormanprecision.com
We strive to respond to all inquiries promptly, typically within 1-2 business days.
Thank you for choosing Gorman Precision. We appreciate your support!